Find your answers here

How long does delivery take?

Delivery times vary depending on your location and the product. Typically, you can expect your order within 3–10 business days. You’ll receive a tracking link as soon as your order ships.

Do you offer returns or refunds?

Yes! We have a 14-day return policy. If you're not satisfied, just contact us at [support email] and we’ll guide you through the refund policy.

How do I track my order?

Once your order is shipped, you’ll get a confirmation email with a tracking number and link to follow your package in real time.

What kind of products do you sell?

We specialize in wellness, home, and lifestyle products—all carefully selected to make life easier and more comfortable.

Can I change or cancel my order?

Yes—if your order hasn’t shipped yet. Contact us as soon as possible at info@biolitee.com with your order number, and we’ll do our best to update or cancel it for you.

Do you ship internationally?

We offer USA shipping. Shipping fees and delivery times may vary depending on the destination.

Is there a warranty on your products?

Yes, many of our products come with a standard manufacturer’s warranty. For specific warranty details, please check the product page or contact us directly.

Are your products eco-friendly or safe?

We care about your health and the planet. Many of our items—such as our air purifiers—are made with environmentally friendly materials and meet safety certifications.

Couldn't find your answer?

No worries—we’re here to help! If your question wasn’t covered above, our support team is just a message away. Reach out anytime and we’ll get back to you as quickly as possible.